FAQs
🧵 What kind of products do you sell?
We offer digital crochet patterns designed for makers of all skill levels. Our patterns come as PDF downloads and include clear instructions and images to help you along the way.
📥 How do I receive my crochet pattern after purchase?
Once your payment is confirmed, you will receive an email with a download link to access your pattern(s) instantly. If you don’t see the email, please check your spam/junk folder.
💳 What payment methods do you accept?
We accept major credit/debit cards, Shop Pay, PayPal, Apple Pay, and Google Pay – all safe and secure for your convenience.
🔄 Do you offer refunds or exchanges?
As our products are digital downloads, all sales are final. We do not offer refunds or exchanges. However, if you experience any issues with your files or downloads, feel free to reach out to us — we’re happy to help!
🧶 Can I sell finished items made from your patterns?
Yes! You are welcome to sell finished items made using our patterns. We kindly ask that you give design credit to Mck Designs in your product description (e.g., “Pattern by Mck Designs”).
❌ Can I share or resell the patterns?
No. All patterns are for personal use only. Sharing, reselling, or distributing the PDF files in any way is strictly prohibited.
💬 How can I contact you?
You can reach us anytime at:
📧 Support@mckdesigns.shop
We’ll get back to you as soon as possible, usually within 24 hours.